Cafe of Life
Interviews with patients are face to face and take place in a seperate room with the approval of the practice – this guarantees confidentiality and authenticity. We give patients the opportunity to participate in the survey completely anonymously (questionnaire). And if a patient wants, we will publish their personal comments with their name, which also ensures authenticity.
The Survey:
On August 13, 2012 we questioned 47 patients of the Cafe of Life. Seventeen of them participated anonymously, and 26 patients wanted to have their comments posted with their names. Four patients did not want to participate or could not participate in the survey due to time constraints.
The Results:
When asked about their overall condition of health at the time before their first treatment and on the present day, almost all patients indicated a considerable improvement in at least two categories.
The two exceptions were patients who didn't come to the practice for acute discomfort, but came rather to maintain health, and they were already feeling fine when treatment began. The well-being of these patients remained unchanged.
From the average of all patients surveyed, the Cafe of Life was rated as follows:
97.1 % Trust, Empathy
94.8 % Counseling, Information, Care
98.8 % Professionally Competent, Recommended
99.7 % Organization, Appointments, Staff
The value for convenient location was not taken into account here since the practice has a lot of non-resident and foreign patients who travel quite far for treatment. Thus, this only received a rating of 65.1 %.
100 % of patients said they would visit the Cafe of Life again.
Quality of treatment received a 2.84 out of a possible 3 points.
Overall satisfaction was rated a 2.77 out of 3.
The following patients have allowed us to publish a brief description of their personal experiences in the forum as well as the reason for their treatment.
Patient: G.GRABLER
Comment: The practice is very accessible and has free parking. I always arrive on time and my family members are also satisfied patients.
Reason for treatment: back, spinal column, shoulders
Patient: D.HILLMER
Comment: The practice is very good. They helped me and I feel significantly better today.
Reason for treatment: spinal column ISG
Patient: THOMAS B.
Comment: The doctor is very competent. We have seen several doctors who had no idea. He was recommended by a former masseur. He is like the “Knochenbrecher” (East Frisian healer of folklore) for people.
Reason for treatment: misaligned vertebrae over many years
Patient: VOLKER
Comment: My pain has reduced significantly. I am in good hands here.
Reason for treatment: shoulder pain (osteoarthritis)
Patient: JAGGI
Comment: I came here for the first time because I know Corinna Haack, one of the doctors here. But all of the doctors here are really nice and competent.
Reason for treatment: back pain
Patient: INGA
Comment: I feel at home here and often come three times a week. I was supposed to be operated on, but now that it no longer necessary. I am doing quite well.
Reason for treatment: hip dysplasia
Patient: STEFAN HELLMICH
Comment: After my herniated disc, I was not doing well. But today I am doing quite well. I tried to manage without treatment for a while, but I keep coming back because I can't get by without it.
Reason for treatment: back, herniated disc
Patient:: CLAUDIA H.
Comment: My problems have almost disappeared. I have had only good experiences here. I felt supported and received answers to my questions.
Reason for treatment: muscle pain, tachycardia, breathing problems
Patient: INA SOLTAN
Comment: The doctors are not only good, but also very polite and friendly.
Reason for treatment: neck pain and back pain
Patient: G.KÖNIG
Comment: I was actually skeptical, but I know Dr. Styers’s wife through recreational sports and that's why I gave it a try. It helped and today I am doing well.
Reason for treatment: cervical and lumbar spine stenosis
Patient: STUBBE
Comment: My back pain is almost gone and I can participate in sports again. Simply fantastic.
Reason for treatment: back pain
Patient:: MAU
Comment: This treatment gave me a brand new outlook on life.
Reason for treatment: pain on the spinal column and muscular pain
Patient::ALYSSA WARNCKE
Comment: In the past I was not doing well at all. Since I've been here, I feel physically better and I am doing very well.
Reason for treatment: not specified
Patient: W.SCHULZ
Comment: I was recommended by someone at the Hamburg handball club. I am very satisfied with the practice. The doctor/patient interaction is very trusting.
Reason for treatment: back, osteoarthritis
Patient: M.BREUER
Comment: Before I came to the practice for the first time, I was not doing well. Now, I am doing very well.
Reason for treatment: not specified
Patient: GaDa
Comment: Friendly and competent
Reason for treatment: complex regional pain
Patient: M.ZIM.
Comment: The doctors are good and friendly, the massage chairs are wonderful. I have never experienced anything like it.
Reason for treatment: titanium shoulder plate, neck problems
Patient: NORDLICHTGERMANE
Comment: Only good experiences
Reason for treatment: herniated disc of the lumbar spine
Patient: F.JENSEN
Comment: personable, flexible in terms of scheduling, good service
Reason for treatment: not specified
Patient: NICOLE P.
Comment: I have learned a lot about health, life and the body's power to heal here. I have witnessed astonishing transformations in myself and other patients.
Reason for treatment: Scoliosis surgery (Harrington rods)
Patient: ANNI
Comment: My pain decreased and is now completely gone, even in my neck
Reason for treatment: pain in feet, groin, back and neck
Patient: OLIVER BAH
Comment: The staff is friendly and the chiropractors are dedicated and competent. Everything is run professionally, but also warmly. My treatment is still in progress, but I am already doing well again.
Reason for treatment: 15 years of “wear and tear” from competitive sports, microfracture surgery in the knee and cruciate ligament rupture
Patient: BREHAN MURPHY
Comment: I have learned a lot about my own body. It's hard to believe how much my life has changed since I was first adjusted here. Very positive. Every week I feel improvement in my balance, coordination and comfort (well-being) with daily movement.
Reason for treatment: The reason for treatment was that I could no longer throw a baseball. Because I have played baseball for so many years, it was important for me to fix it. But I wanted something other than surgery. Today, I am doing great.
Patient: BERG
Comment: I felt better right after the first treatment. In the beginning progress was slow, but after a few weeks everything was good.
Reason for treatment: lumbago and severe headaches.
Patient: JANETTA B.
Comment: The diagnosis for the pain in my arm was de Quervain's tendinitis. The family physician, three orthopedists and a surgeon all agreed: I needed surgery! Surgery was scheduled because I could barely use my right arm, driving was torturous, even brushing teeth was difficult! My thumb was totally powerless. Shaking hands brought tears to my eyes! Thank God someone recommended the Cafe of Life to me. One treatment by Dr. Styers brought strength back to my hand, so I canceled the surgery. Thank you Dr. Styers!
Reason for treatment: And I can even sleep again!
Patient: HACK
Comment: I came to the practice on my daughter's recommendation. The language is sometimes difficult since I don't speak any English, but the interpreter here is good. The treatment helped me. I was feeling bad and now I am doing very well.
Reason for treatment: back problems, scoliosis since adolescence